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cleaning office and hallway
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One of the South West’s Premier Cleaning Service Providers

cleaning office and hallway

One of the South West’s Premier Cleaning Service Providers

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Sixth post!

Dental Practice Surface cleaning and disinfection

Surface cleaning and disinfection is critical for effective infection control measures in the dental surgery.

The practice should have a local protocol clearly outlining the surface and room-cleaning schedules. This can be in the form of an infection control policy, infection control statement and daily surgery logbook checks. The practice/contract cleaning manager should carry out regular surgery spot checks.

Bacteria, viruses and fungi may be present in the surgery and in particular on the work surfaces after treating a patient, so the cleaning and disinfection of surfaces is paramount to patient safety.

What is disinfection?

Thorough cleaning with an approved detergent diluted in water is often seen as sufficient for the environment. Disinfectants are not required unless there is risk of infection – All clinical areas face a risk of infection. To prevent growth of any remaining organisms, the surfaces must be dry.

Disinfection is a process that reduces the numbers of microorganisms to a level where they are not harmful, with the exception of spores which are not usually destroyed by this method. Decontamination using chemical disinfectants should only be carried out where other methods, such as heat or steam, are not suitable.

Surface and flooring specifications

All surfaces and flooring should be impervious and easy to clean. Careful considerations must be taken when choosing fixtures and fittings for clinical areas. Surfaces should be joint less or seams heat welded.

Floors coverings should be continuous, non-slip and joint less, with curved skirting where possible. Existing floors can be fitted with a curved sit on coving, but this requires heat welding to provide a seamless joint.

Carpets must not be used in clinical areas.

When should surfaces be cleaned and disinfected?

Surfaces should be cleaned and disinfected:

  • Before clinical sessions
  • Between patients
  • End of clinical sessions.

HTM 01-05 and WHTM 01-05 under section 6.61:

‘The patient treatment area should be cleaned after every session using disposable cloths or clean microfiber materials – even if the area appears uncontaminated.’

Between each patient

The following areas should be cleaned between each patient:

  • Work surfaces
  • Dental chair (must be free from rips)
  • Curing lamps
  • Inspection lights and handles (should be protected with disposable coverings)
  • Hand controls
  • Trolleys/delivery units
  • Spittoons
  • Aspirators
  • X-ray units.

Any equipment used during dental procedures should be wiped after each use and thoroughly cleaned at the end of the session.

Plastic disposable covers can be used but are not a replacement for frequent cleaning.

After every session

The following areas should be cleaned after every session:

  • Taps
  • Drainage points
  • Splashbacks
  • Sinks
  • Cupboards
  • Floor surfaces
  • Around the foot of the dental chair
  • Spittoons need a thorough cleaning according to manufacturer’s instruction.

Using alcohol-based wipes in a dental practice

Since the introduction of HTM 01-05 and WHTM many dental practices have been given the impression that the use of alcohol-based wipes is prohibited: this is not the case.

HTM 01-05 2013 Edition, Section 6.57:

‘The use of disinfectant or detergent will reduce the contamination on surfaces. If there is obvious blood contamination, the presence of protein will compromise the efficacy of alcohol-based wipes.’

WHTM 2014 Edition, Section 6.57:

‘The user of commercial bactericidal cleaning agents and wipes is helpful in maintaining cleanliness and may also reduce viral contamination of surfaces. Care should be taken in the user of alcohol wipes which, though effective against viruses on clean surfaces, may fix protein and biofilm. However, the careful use of water with suitable detergents, including those CE marked for clinical use, is satisfactory provided the surface is dried after such cleaning.’

HTM 01-05 and WHTM state:

‘Alcohol had been shown to bind blood and protein to stainless steel. The use of alcohol with dental instruments should therefore be avoided.’

Providing that a dental practice has a risk assessment and procedure on the use of alcohol based products, and their use does not conflict with the above exert from HTM 01-05 and WHTM, then alcohol wipes can have a place within the dental practice.

Using spray bottles in a dental practice

When using a spray it is best to spray directly into a dry wipe or microfiber cloth to minimise aerosol. Never directly spray a visibly contaminated area as this will create contaminated aerosol.

Spray bottles should be single use only and not refilled when empty.

HTM 01-05 2013 Edition, Section 6.58:

‘It is not good practice to refill spray bottles used to apply cleaning or disinfecting solutions. Bacteria can contaminate the bottles and become adapted to these solutions and grow in the spray mechanisms. Such bottles, whether supplied pre-filled or empty should be single use.’

Welsh Health Technical Memorandum does not offer any guidance on the user of spray bottles; however they have provided research by The Department of Health in England on the use of microfiber-based cleaning techniques.

WHTM 01-05 2014 Edition, Section 6.58:

‘Providing that deep cleaning is performed as an initial exercise, the subsequent use of microfiber-based techniques, essentially involving dry or wet wiping with microfiber cloth, can be helpful in achieving satisfactory removal of infectious agents from surfaces… Reprocessing or disposal must take account of the infection risk. Reprocessing takes the form of washing through a conventional laundry process. This should take place at the end of each session or when obviously contaminated.’

Ventilation grilles and extractor outlets

The national specifications for cleanliness in primary care are outlined in a document produced by the National Patient Safety Agency.

This advice states that the ventilation grilles and extractor outlets within the practice should be visibly clean with no blood or body substance, dust, dirt or cobwebs.

You must take extra care when cleaning these ventilation grilles and extractor outlets because they are usually in a high place. A risk assessment should be carried out by the practice/Contract cleaning manager and a safe cleaning protocol should be established to prevent injury to the person cleaning the vents and outlets.

Capitol Cleaning can tailor a service programme that suits the needs of your Dental Practice.

Fifth post!

Communal Area Cleaning

We have a dedicated fully equipped mobile team who take care of the regular cleaning of communal areas in many buildings throughout Bristol, Bath, Gloucestershire and the Southwest.

Capitol Cleaning help our clients to provide excellent living and working conditions to their tenants.

We are contracted to a number of property management companies and landlords, taking care of different types of residential and commercial buildings every day. Communal areas are the first point of visitors contact with the building and their standard of cleanliness is always our priority.

Capitol Cleanings service includes dusting and polishing, all skirting boards, windows, window frames, window sills, doors, mirrors, lift doors, door handles, changing bulbs is needed, vacuuming, door furnishing, cobwebs, banisters, light switches and socket outlets, cleaning outside the building and maintaining the rubbish area, cleaning of reception areas, cleaning of communal toilets and kitchens.

Our communal area cleaning services include:

  • Cleaning of entrance door and door furniture
  • Removal of superficial marks from walls
  • Dust /wipe skirting boards and door frames
  • Spot clean of all doors
  • Antibacterial wiping of handrails
  • Dusting and polishing of internal window ledges
  • Dusting and polishing of mirrors, pictures and furniture
  • Dusting of radiators
  • Dusting of light fittings dado rails
  • Vacuuming and mopping of all floors (as appropriate)
  • Cleaning of lifts and lift doors
  • Antibacterial wiping of light switches
  • Removal of litter and junk mail
  • Window cleaning (at agreed intervals)
  • Carpet cleaning (at agreed intervals)
  • Bin area cleaning (at agreed intervals)

Our uniformed cleaners record their attendance on a cleaning log displayed in the communal area to enable residents or property managers to monitor when scheduled tasks have been performed. Our supervisors will also make regular visits to ensure that cleaning standards are being maintained.

Capitol Cleaning can tailor a service programme that suits your needs.

Forth post!


The thought of ladders, equipment or workers falling and damaging themselves and/or equipment fills you with dread. Maybe a stairwell or an unmovable piece of furniture stands so close to a window for a squeegee to work in that space. 

Commercial buildings, are full of expensive objects and materials, electronics or other immovable objects, and possibly containing important documents, that could all be damaged by dripping water.
All of these issues, if tackled with the traditional ladders and squeegees, have two things in common: they compromise safety, and have the potential to cause damage.

Third post!

Office Cleaners: It’s Time to Talk TOILETS

I have just returned from a visit to a multi tenanted office centre that uses a in house maintenance/cleaning team.

Their problem is complaints from their tenants regarding the cleanliness of the communal toilet facilities. Due to the nature and unpopularity of the job at best they were cleaned poorly, at worst not at all!

The types of office toilets

There are two main types of toilet we find in an office: communal spaces in purpose-built offices with large teams, and single toilets – like those at home – in converted or smaller office units.

Sometimes there are urinals, sometimes only cubicles.

Despite being larger, purpose-built toilet blocks are generally easier to clean. There’s in-floor drainage, large solid surfaces, very little to dust and no pipework to contend with. Large blocks tend to have urinals, and it should go without saying why those are easier to clean.

Single toilets are a bit tougher, because they’re almost always an adaptation to a need rather than built for purpose. Nooks, crannies, weird little dust-collecting additions… We’ve seen our fair share! But, they usually receive a lot less use – and so, don’t usually need to be cleaned as often as a toilet block, which normally requires regular cleans throughout the day in a large commercial office.

Your office cleaning schedule for the toilet depends on your team size, toilet size and general use. As a guide, a single toilet serving a small team could only need a weekly clean – but a block of cubicles might need to be cleaned several times a day, particularly in a busy, all-hours office.

What do professionals use to clean a toilet?

Professionals typically use cleaning products similar to household cleaners. Usually, they look different and have industrial packaging and labelling; but they do the same thing. To prevent calcium and limescale on toilets, sinks and around taps.

A general disinfectant, is also used by office cleaners, to ensure germs are dealt with. This is applied to toilets and common surfaces.

A toilet brush is standard equipment, but for tough stains (don’t worry, we’re talking about limescale here!,

Another thing a pro office cleaner might use is paper towels. They’re disposable, and so won’t contaminate like a sponge or cloth, so they can be used for the mucky work without spreading germs.

Technique varies between office cleaners, but they’re always fast. They know the right order to apply cleaning products, and make each clean as efficient as possible. Usually, the limescale removers go on first, while other surfaces are cleaned and disinfected – then the toilet gets a scrub and disinfect, before giving everything a once over with paper towels, for a final clean and dry.

Waste disposal

It’s important to dispose of rubbish from toilets properly. Often, toilets are used for  changing sanitary products – and the waste needs to be treated carefully.

Make sure your office toilets have safe disposal units and bins, and encourage staff to use the proper bins when needed.

Office cleaners should always take extra care around toilet waste, as there can be sharps. Make sure to use the appropriate bags.

How to stop odours

Okay – let’s just get it out in the open. Toilets are smelly, because that’s where our business goes. It’s unavoidable. But we can limit the fallout with air fresheners and good ventilation.

Toilets with windows are the easiest to air out, and when they’re regularly cleaned, smell buildup is usually avoided. But sometimes, the smell can seem to linger on. It could be the sign of a leak – so some smells are definitely worth investigating!

As a general rule, you should be able to keep odours at bay with these methods:

Install automatic air fresheners,

Empty the bins – taking special care,

Clean regularly; consider using scented cleaning products,

Ventilation; make sure windows can be opened and vents are clear.

Leave it to the professionals

Capitol Cleaning is a seasoned team of professional cleaners  – and no strangers to cleaning office toilets. Call 01761 490 900 today –  and find out how we can clean every corner of your office, with minimal disruption to your business.

Second post!

How Often Should a Medical Office Be Cleaned?

Due to the nature of the industry, medical practices are high-traffic areas that experience more germs than most places. This makes sanitation an important aspect of practices. However, it also begs the question, just how often should a medical office be cleaned?

General Maintenance

So how often should a medical practice be cleaned? A general rule of thumb is that medical offices should be cleaned and disinfected daily in order to uphold the standards of sanitation expected of medical practices and eliminate the build up of bacteria and germs that accumulate during the day. However, this can be time-consuming and difficult if employees are not properly trained or equipped for the task. It’s worth considering  to ensure your medical practice receives a thorough cleaning without interfering with your time and responsibilities. The professional cleaning teams at Capitol Cleaning have the expertise and equipment necessary to get the job done right.

Account for Seasons

You should take into consideration the weather and the time of year when cleaning your medical practice. For example, flu season during the winter or allergy season during the spring may bring greater threats of germs into your medical office as infections spike or allergies spread germs through sneezing and coughing. These periods are when you need to pay extra attention to the waiting room to ensure it stays sanitary.

Sanitation Equipment

Some of the equipment you should have on hand for sanitation includes disposable gloves, bin liners, colour coded mops & buckets, commercial-grade cleaners, and disinfectant sprays. These items will keep your medical practice in order until a professional cleaning provider can give it a more thorough clean. This will help protect your practice, your employees, and yourself from illness and bacteria should you ever need to stop and clean up the office yourself.

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